XRP transactions are processed by the ripple network in order to become confirmed. 

Normally, transactions take 3-5 seconds to complete but occasionally, even transactions that have paid an adequate fee can still take extra time to be processed by the network. We have no control over this process, and the only option is to wait for the network to process your transaction.

Once the necessary validation has been made, the transaction will be marked "Complete". This process only takes a few seconds to complete.

The process of validating transactions happens outside of your the BRD app and is not within our control.

If a transaction does not appear in your wallet, check that the he funds you are expecting to receive in your BRD wallet has been sent to the correct address. XRP transactions are irreversible so always make sure that the person sending you funds is using the correct address.