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Why was my purchase order via ACH cancelled?

If you are a BRD app user in the US, you can now purchase Bitcoin and Ether using your bank accounts.

The process is simple and purchased funds will be available in your wallet in 3-5 business days.

If you are making a purchase order via a US Bank Transfer (ACH), please ensure the following to avoid cancellations:

  • Register with our partner via the app and complete any required verification
  • Use a bank that is connected with Plaid
  • Check that the bank account you are adding can be used for online purchases (You may need to call your bank to authorize this)
  • Any funds that will be used to make the purchase should be available and cleared in your bank account when you create the purchase order
  • The amount you purchase is within the allowed limits (limits may very per person)
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